The Spot Cream Help
The basics
What is the one-time 0 doctor visit fee?
Our dermatologists review each prescription request, thus resulting in a doctor’s fee. The doctor’s fee is non-refundable, however will only be charged on the initial order and when the prescription is renewed after one year.
Expectations and common skin concerns
What is hydroquinone?
Hydroquinone is an organic compound that is widely used as a skin lightener.
How does hydroquinone work?
Hydroquinone gradually reduces hyperpigmentation on the skin’s outer layer through exfoliation and skin cell renewal. Then hydroquinone slows the production of melanin, the source of skin color. In pharmacological terms, hydroquinone inhibits the production of tyrosinase and suppression of other melanocyte metabolic processes.
What types of hyperpigmentation does The Spot Cream treat?
- Acne scars - Post-traumatic inflammatory response (marks left after skin trauma heals) - Melasma - Sun damage - Dark spots - Discoloration and uneven skin tone - Liver spots, AKA age spots - Freckles - Redness caused by psoriasis and eczema
What are liver spots or age spots?
An overproduction of pigmentation appearing as dark patches or extra large freckles on hands is commonly known as liver spots. Liver spots are mostly attributed to age (that’s why they’re also called age spots) and years of sun exposure.
Will The Spot Cream help my acne?
This should definitely help lighten acne spots. The Spot Cream is not tested for acne treatment.
Does The Spot Cream help with lightening dark undereye circles?
The Spot Cream is for hyperpigmentation and melasma. This would not be the right product for dark undereye circles.
I have acne scars. Can The Spot Cream help with those?
The Spot Cream is not only effective in lightening skin discoloration, but also in fading acne scars and other skin blemishes.
My skin tone is quite dark. Will The Spot Cream work for me?
The hydroquinone in The Spot Cream is effective on all skin types. Darker skin tones may take longer to show improvement, but you should still see fading of the spots or other discolorations over time. If you have very dark skin and do not see any results after three months, we recommend you discontinue use of the product.
Does The Spot Cream work for melasma?
Yes, The Spot Cream can be used for the gradual fading of pigment that may occur in pregnancy.
What are the side effects?
Side effects include redness, dryness, and slight burning sensations. Melasma patients may also experience initial peeling.
Do the dark spots come back if you stop using it?
It is extremely critical that you use sunscreen of at least SPF30 when using hydroquinone. Sun exposure without sunscreen can cause sun spots to reoccur.
Can I use it while pregnant?
No. While studies haven’t linked hydroquinone to any particular adverse effect, its high absorption rate — 35 to 45 percent — is troubling to experts.
Caring for your skin while using Face-Rx
Do I have to take a break when using hydroquinone?
No, you can continue to use hydroquinone as recommended by your doctor without taking a break unless your physician or pharmacist advises you to do so. When using hydroquinone it is important to use sunscreen. Hydroquinone will make your skin sensitive to the sun. As well, sun exposure without sunblock is a main cause of dark spots. Besides damaging your skin, sun exposure would undo the skin bleaching you have achieved with hydroquinone.
Can I use The Spot Cream in the morning and my retinoid cream at night?
Yes, you can use The Spot Cream in the morning and your retinoid cream at night. Retinoids actually boost the effects of hydroquinone. That being said, everyone’s skin is different, so we recommend starting out with a spot test of The Spot Cream to make sure you do not have irritation. The Spot Cream can also be drying for people with sensitive skin. You will want to be sure you are using a high quality, nourishing moisturizer and always wearing SPF during the day. If it seems like too much using both of the products daily, you can try lessening one of them to every other day and work your way up to daily use.
In what order do I apply The Spot Cream and The Skin Regeneration Set?
In the morning, apply hydroquinone (The Spot Cream), followed by moisturizer, then sun protection (The Day Cream). Apply the tretinoin (The Night Cream) at night.
Can I use The Spot Cream near my eyes? I have pigmentation in this area.
The skin around your eyes is much thinner and likely more sensitive than the rest of your skin. This product has not been tested and is not intended for the eye area. If the spots are closer to the cheekbone or temple, we recommend doing a very small spot test in the area to make sure you do not experience any irritation. A slight tingling sensation is normal, but it should subside.
Is The Spot Cream applied under or over moisturizer?
Apply The Spot Cream under your moisturizer on clean, dry skin.
Billing & Return Policy
When will I be charged?
The Spot Cream is a bi-monthly prescription. When you request your prescription, you are placing your first order. Your prescription will be renewed and charged on the same date of every other month that you initially requested your prescription. For example, if you started your subscription on June 5th, you will be auto-charged on August 5th, October 5th, and so on.
What is the return policy for The Spot Cream?
If you use the medication together with the Musely app’s eNurse check-up program for 60 days and are not satisfied with your results, we will refund you the full cost of the medication. The doctor’s fee is non-refundable as prohibited by law. Medication also cannot be returned, by law. Some side effects are expected. Risks and side effects of Treatment include but are not limited to: redness, dryness, peeling, warmth, itching, irritation and/or allergic reaction.